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You've Got Questions, We've Got Answers.

What are the hours of operation for the Axis leasing office in Los Angeles, CA?

​The leasing office hours are M-F 10 AM - 6 PM, Sat 9 AM - 5 PM, and Sunday 10 AM - 5 PM.

What floor plans are available at the Axis apartments in Los Angeles?

​Axis offers an array of studio, 1-, and 2-bedroom apartment homes with den options available.

Are pets allowed at Axis? What are the pet fees, rules, and restrictions at the Los Angeles apartment homes?

​We love your furry companions and welcome up to two per apartment home. There is a monthly pet rent of $50 per animal. While we are huge fans of individuality (and the exotic), we have to ask that exotic pals, such as skunks and ferrets, find happy homes with a friend or family member. Please note that we reserve the right to disallow certain aggressive breeds of dogs and aquariums as per our pet addendum. Please contact our leasing office for further information.

Does Axis in Los Angeles, CA have gated access? How do you enter the gate as a resident? How do guests enter the gate?

​Our community offers gated access. Each resident receives a code or fob to enter the gate.

Is there a parking garage available at Axis in CA?

​We have a controlled-access parking garage at Axis.

How does a resident of Axis get a parking spot?

​Axis offers optional garage parking for $125-$200 per month.

Do you have on-site maintenance available at Axis in CA? How do I make a maintenance request as a resident?

​Prioritizing our residents' needs, we proudly offer an on-site maintenance team at Axis. To submit a maintenance request, simply log onto your Resident Portal and our team will assist you as soon as possible. Please allow our team 48 hours to respond to your request.

What do I do if I have an after-hours maintenance request/emergency in my Los Angeles, apartment home at Axis?

​To submit an after-hours service request, you can use the Resident Portal or contact Milly, our virtual assistant, for assistance. In case of emergencies, call the main phone number and press 2 for maintenance emergencies. Describe the emergency to Milly, who can then escalate it to our on-call service associate.

How do residents recieve packages at Axis?

​Packages are delivered to the Amazon lockers or to the front desk security.

Do the Axis apartments offer a valet trash service? Is there a recycling service offered?

​We provide recycling services for our residents. There are cardboard bins available in both buildings.

Is there an elevator available?

​We offer an elevator at Axis.

When were the Axis studio, 1-, and 2-bedroom apartments in Los Angeles, CA built?

​The community was built in 2017.

What is the smoking policy at Axis?

​At Axis, we are a 100% smoke-free community.

Does Axis have courtesy patrol?

​We offer courtesy patrol at Axis.

What is the walk score at Axis in Los Angeles, CA?

​Our walk score at Axis is a 96 - putting you right at the heart of it all.

Do the apartments have air conditioning?

​Our apartment homes come equipped with air conditioning to keep you comfortable all year long.

What kind of appliances do the Axis kitchens have?

​Our Los Angeles, CA apartment homes offer ENERGY STAR® stainless steel appliances.

Do the Axis apartments have full-size in-home washers and dryers?

​Each apartment home comes with an in-home full-size washer and dryer, making laundry day a breeze!

What type of countertops do the homes have?

​The kitchens at Axis feature quartz countertops.

Do the refrigerators have an ice machine?

​Our stainless steel refrigerators come equipped with an ice machine.

Do the kitchen sinks at Axis have a garbage disposal?

​Every stainless steel single-basin kitchen sink at Axis comes equipped with a garbage disposal.

Do the apartments have dishwashers?

​Every apartment home comes equipped with a dishwasher in the gourmet kitchen.

What type of flooring is available in the studio, 1-, and 2-bedroom homes?

​Every studio, 1-, and 2-bedroom home at Axis features wood-style plank flooring and plush carpet in bedrooms.

Do the studio, 1-, and 2-bedroom apartments at Axis have balconies or patios?

​Our apartment homes offer a private balcony or patio in select homes.

Are the apartment homes at Axis wired for WiFi? Is Wi-Fi included with my rent payment?

​Axis offers complimentary wi-fi throughout the community common areas. Residents are responsible for setting up wi-fi within their home.

Do the apartments in CA have keyless entry? Do they have smart features?

​At Axis our apartment homes feature smart home technology with a key fob front entry system, USB ports, and a programmable thermostat.

Does Axis have a concierge?

​We proudly offer concierge services at Axis. Services include: package acceptance, lock outs, parking issues, noise complaints, accept service requests, give access to the apartment to pet walkers, housekeepers, and guests. They are at the front desk if a residents needs assistance or the resident can call 213.863.9750

Are there Electric Vehicle/EV charging stations available at the Axis apartment homes community in CA? Is there a charge to use/rent the EV charging parking spot?

​Axis offers EV charging spaces for $175.00 per month.

Are there coworking stations available? What are the hours of operation?

​Our residents can utilize our 24-hour coworking spaces in our clubhouse at their convenience.

Is there a community grilling station?

​We proudly offer a community grilling station at Axis for our residents to enjoy.

Is there a pet park at Axis? Is there a pet spa? What are the hours of operation?

​We love your furry friends at Axis and offer a pet spa that is accessible 24/7.

Is there a clubhouse at Axis in Los Angeles, CA? What are the hours of operation?

​The Axis clubhouse is open 24/7 for residents and their guests to enjoy.

Is there a fitness center? What are the hours of operation?

​Axis offers a 24-hour community fitness center.

Is there a community pool at Axis? What are the hours of operation? What time of the year is the pool open?

​At Axis, we proudly offer a pool that is open from 7 AM to 10 PM year-round.

What kind of tours do you offer for the studio, 1-, and 2-bedroom apartment homes at Axis?

​We provide options for in-person tours, self-guided tours, and virtual tours. Schedule the tour that suits your needs best today!

What lease terms are available at Axis?

​Our community offers a variety of lease terms to meet your needs, ranging from 13 to 15 months. Please check our website for the most up to date offerings.

Are utilities included in the rent payment?

​Utilities are not included in the rent payment at Axis.

Is renter's insurance required for the studio, 1-, and 2-bedroom apartment homes at Axis?

​At the time of application, residents are automatically enrolled in the Resident Liability Program at $15 per month. This is the simplest and most cost-effective way to satisfy the insurance requirements of your lease. The resident liability program is not renters insurance and does not cover personal property contents or liability coverage to third parties (other residents). Residents have the option to opt-out of the program by supplying their valid third-party renter's insurance policy to MillCreek.ConfirmInsurance.com. For more information, please reach out to our associates for details.

How do I apply to rent one of the studio, 1-, and 2-bedroom apartment homes at Axis in Los Angeles?

You can apply by clicking here.

How much is the deposit at Axis? What additional fees do I need to be aware of when renting a home?

​At Axis there is a one-time utility set up fee. There are monthly fee including Pest Control $2.00. Trash. Pricing fluctuates each month. Pet Rent $50.00. Amazon Hub $10.00. SCEP $2.83. Gas, Water, Sewer fluctuates.

Do you accept Section 8 vouchers?

​Yes, those wanting to apply with a section 8 voucher, please reach out to our leasing team for more information.

How do I pay rent?

​To make this as convenient as possible, there are several ways to pay rent. Our favorite is through the Resident Portal or Resident Portal Mobile App. Visit the community website and select 'Residents' to login and submit your payment. You can also download the Resident Portal Mobile App on your favorite Android or Apple device to pay your rent. We also accept e-check, MoneyGram, and credit card payments (service fees may apply). 

We're also excited to announce that we are now accepting payments with Flex. 

With Flex, you choose when and how you pay rent. Each month, Flex splits your rent into two payments: you pay part of your total rent up front and finance the rest with a Flex credit line. You have the flexibility to choose your second payment date to better align with your finances.

For questions about Flex Payments, please contact their customer support team by hitting “Contact Us” in the Flex app, or visiting their website at help.getflex.com.

When is rent due each month at Axis in CA?

​Rent is due on the first, grace period is through end of day on the third of each month and late fees begin at midnight on the fourth of the month.

Can the apartment homes at Axis in CA be sublet or listed on short-term rental platforms like Airbnb or VRBO?

​Please note that listing your rental home on platforms like Airbnb and VRBO is not permitted as per the rental agreement. We appreciate your cooperation in maintaining the integrity and safety of our community.